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Loan Servicing Center
Services
Contact Information
SERVICES
Account Access
Log in to your account for general information, tax forms, documents, payoff requests, statements or making payments.
FIRST MORTGAGE SHORTCUTS
CONTACT INFORMATION
First Mortgage Contact Information
Hours:
Monday - Friday
9:00 am - 7:00 pm ET
Email Address:
Toll Free Numbers:
Collections/Payment Assistance: 855.775.2931
Loss Mitigation or SPOC: 855.766.6540
Foreclosure Team: 855.781.3901
Property Tax Team: 833.662.0238
Property Tax Fax Number: 817.310.7507
Insurance Team: 833.811.3064
Customer Service: 855.748.2722
Payment Address:
P.O. Box 105178
Atlanta, GA 30348-5178
Overnight Payment Address:
ATTN: Lockbox 105178 Services - Essex
3585 Atlanta Avenue
Hapeville, GA 30354-1705
General Mailing Address:
P.O. Box 100077
Duluth, GA 30096
Qualified Written Requests (QWRs) are required to be submitted to the address listed below. When Essex Mortgage is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days. We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.
Essex Mortgage
P.O. Box 100078
Duluth, GA 30096
Insurance Dec Page Mortgagee Clause:
Essex Mortgage
ISAOA ATIMA
PO Box 29411
Phoenix, AZ 85038-9411
Monday - Friday
9:00 am - 7:00 pm ET
Second Mortgage Contact Information
Hours:
Monday - Friday
7:30 am - 4:00 pm PT
Email Address:
loanservicing@essexmortgage.com
Contact Number:
888.892.0881
Payment Address:
ATTN: Cashiering
2100 SE 17th Street #112
Ocala, FL 34471
Qualified Written Requests (QWRs) are required to be submitted to the address listed below. When Essex Mortgage is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days. We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.
ATTN: Customer Care
2100 SE 17th Street #112
Ocala, FL 34471
Contact Servicing
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