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Contact Us

Mortgage Contact Information

Hours:

Monday - Friday

9:00 am - 7:00 pm ET

Email Address:

Toll Free Number:

Customer Service: 888.892.0881

Schedule a Face-to-Face Video Meeting with Us:

We understand that sometimes, face-to-face interactions are the most effective way to address your needs. If you prefer this approach, we're here to assist you. Click the link below to schedule a TEAMS video meeting with one of our team members for personalized assistance tailored to your needs.

Schedule a face-to-face video meeting

Payment Address:

1417 North Magnolia Ave

Ocala, FL 34475

Insurance:

Insurance Dec Page Mortgagee Clause:
Essex Mortgage ISAOA / ATIMA
P.O. Box 391313
Solon, OH 44139-8313


Upload Insurance Documents Here   


Fax Insurance Documents: 

947.622.1091

Insurance Questions/Call Center:  855.919.6490

Legal Overview:

Visit our legal overview page to learn more about our consumer protections.

Insurance Claims:

Claims Borrower Portal

Phone:  855.327.9297

Fax: 947.622.1091

 

Please send all loss draft correspondence to:

Regular Mail:

ESSEX MORTGAGE c/o PLP

Attention: Loss Draft Department

PO Box 3500

Troy, MI 48099-3500
 

Overnight Mail:
ESSEX MORTGAGE c/o PLP

Attention: Loss Draft Department

700 Tower Drive, Suite 400

Troy, MI 48098
 

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