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CONTACT US

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Contact Us

Mortgage Contact Information

Hours:

Monday - Friday

9:00 am - 7:00 pm ET

Email Address:

Toll Free Number:

Customer Service: 888.892.0881

Payment Address:

1417 North Magnolia Ave

Ocala, FL 34475

Insurance:

Insurance Dec Page Mortgagee Clause:
Essex Mortgage ISAOA / ATIMA
P.O. Box 391313
Solon, OH 44139-8313


Upload Insurance Documents Here   


Fax Insurance Documents: 

947.622.1091

Insurance Questions/Call Center:  855.919.6490

Legal Overview:

Visit our legal overview page to learn more about our consumer protections.

Insurance Claims:

Phone:  855.327.9297

 

Please send all loss draft correspondence to:

​

Regular Mail:

ESSEX MORTGAGE LLC c/o PLP

Attention: Loss Draft Department

PO Box 3500

Troy, MI 48099-3500
 

Overnight Mail:
ESSEX MORTGAGE LLC c/o PLP

Attention: Loss Draft Department

700 Tower Drive, Suite 400

Troy, MI 48098
 

Fill out the form below to send a message directly to our Servicing Department

Preferred Method of Contact:

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