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2022 IRS Tax Forms will be provided no later than 1/31/2023. These documents will be available in your Customer Portal. Sign in below.
ACCOUNT ACCESS
Log in to your Customer Portal for general information, tax forms, documents, payoff requests, statements or making payments.
MORTGAGE ASSISTANCE
If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More
FIRST MORTGAGE PORTAL SHORTCUTS
CONTACT INFORMATION
Mortgage Contact Information:
Hours:
Monday - Friday
9:00 am - 7:00 pm ET
Email Address:
CustomerCARE@EssexMortgage.com
Toll Free Number:
Customer Service: 888.892.0881
Payment Address:
First Mortgage:
P.O. Box 105178
Atlanta, GA 30348-5178
Overnight Address:
ATTN: Lockbox 105178 Services - Essex
3585 Atlanta Avenue
Hapeville, GA 30354-1705
Second or Jumbo Mortgage:
ATTN: Cashiering
2100 SE 17th Street #112
Ocala, FL 34471
Insurance:
Upload Insurance Documents: ihaveinsurance.com/essexmortgage
Insurance Team: 833.811.3064
Insurance Dec Page Mortgagee Clause:
Essex Mortgage
ISAOA ATIMA
PO Box 29411
Phoenix, AZ 85038-9411
Insurance Claims Center: 833.888.6807
Legal Overview:
Visit our legal overview page to learn more about our consumer protections.
CONTACT SERVICING
Fill out the form below to send a message directly to our Servicing Department via this site: