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MORTGAGE ASSISTANCE

If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More

Mortgage Contact Information:

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Hours: 

Monday - Friday

9:00 am - 7:00 pm ET

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Email Address:

CustomerCARE@EssexMortgage.com

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Toll Free Number:

Customer Service:  888.892.0881

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Payment Address:

First Mortgage:

P.O. Box 105178

Atlanta, GA 30348-5178

Overnight Address:

ATTN: Lockbox 105178 Services - Essex

3585 Atlanta Avenue

Hapeville, GA 30354-1705

Second or Jumbo Mortgage:

ATTN: Cashiering

2100 SE 17th Street #112

Ocala, FL 34471

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Insurance:

Upload Insurance Documents: ihaveinsurance.com/essexmortgage

Insurance Team: 833.811.3064

Insurance Dec Page Mortgagee Clause:

Essex Mortgage

ISAOA ATIMA

PO Box 29411

Phoenix, AZ 85038-9411

Insurance Claims Center:  833.888.6807

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Legal Overview:

Visit our legal overview page to learn more about our consumer protections.

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