LOAN SERVICING CENTER

Looking to learn more about Refinance?
Reach out to an Essex Mortgage Professional. 

ACCOUNT ACCESS

Log in to your account for general information, tax forms, documents, payoff requests, statements or making payments.

FIRST MORTGAGE PORTAL SHORTCUTS

CONTACT INFORMATION

Mortgage Contact Information:

Hours: 

Monday - Friday

9:00 am - 7:00 pm ET

Email Address:

CustomerCARE@EssexMortgage.com

Toll Free Number:

Customer Service:  888.892.0881

Payment Address:

First Mortgage:

P.O. Box 105178

Atlanta, GA 30348-5178

 

Overnight Address:

ATTN: Lockbox 105178 Services - Essex

3585 Atlanta Avenue

Hapeville, GA 30354-1705

 

Second or Jumbo Mortgage:

ATTN: Cashiering

2100 SE 17th Street #112

Ocala, FL 34471

Insurance:

Upload Insurance Documents: ihaveinsurance.com/essexmortgage

Insurance Team: 833.811.3064

Insurance Dec Page Mortgagee Clause:

Essex Mortgage

ISAOA ATIMA

PO Box 29411

Phoenix, AZ 85038-9411

Insurance Claims Center:  833.888.6807

Legal Overview:

Visit our legal overview page to learn more about our consumer protections.

CONTACT SERVICING

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