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LOAN SERVICING CENTER

Looking to learn more about Refinance?
Reach out to an Essex Mortgage Professional. 

ACCOUNT ACCESS

Log in to your Customer Portal for general information, tax forms, documents, payoff requests, statements or making payments.

MORTGAGE ASSISTANCE

If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More

FIRST MORTGAGE PORTAL SHORTCUTS

CUSTOMER PORTAL SHORTCUTS

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CONTACT INFORMATION

Mortgage Contact Information:

Hours: 

Monday - Friday

9:00 am - 7:00 pm ET

Email Address:

CustomerCARE@EssexMortgage.com

Toll Free Number:

Customer Service:  888.892.0881

Payment Address:

ATTN: Cashiering

2100 SE 17th Street #112

Ocala, FL 34471

Insurance:

Upload Insurance Documents: ihaveinsurance.com/essexmortgage

Insurance Team: 833.811.3064

Insurance Dec Page Mortgagee Clause:

Essex Mortgage ISAOA / ATIMA
P.O. Box 391313
Solon, OH 44139-8313

Legal Overview:

Visit our legal overview page to learn more about our consumer protections.

CONTACT SERVICING

Fill out the form below to send a message directly to our Servicing Department via this site:

ServicingForms
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