LOAN SERVICING CENTER

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ACCOUNT ACCESS

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FIRST MORTGAGE PORTAL SHORTCUTS

CONTACT INFORMATION

First Mortgage Contact Information:

Hours: 

Monday - Friday

9:00 am - 7:00 pm ET

Email Address:

support@myessexmortgage.com

Toll Free Numbers:

Collections/Payment Assistance:  855.775.2931

Loss Mitigation or SPOC:  855.766.6540

Foreclosure Team:  855.781.3901

Property Tax Team:  833.662.0238

Property Tax Fax Number:  817.310.7507

Insurance Team:  833.811.3064

Customer Service:  855.748.2722

Payment Address:

P.O. Box 105178

Atlanta, GA 30348-5178

 

Overnight Payment Address:

ATTN: Lockbox 105178 Services - Essex

3585 Atlanta Avenue

Hapeville, GA 30354-1705

 

General Mailing Address: 

P.O. Box 100077

Duluth, GA 30096

 

Qualified Written Requests (QWRs) are required to be submitted to the address listed below. When Essex Mortgage is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days.  We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

Essex Mortgage

P.O. Box 100078

Duluth, GA 30096

 

Insurance Dec Page Mortgagee Clause:

Essex Mortgage

ISAOA ATIMA

PO Box 29411

Phoenix, AZ 85038-9411

Second Mortgage Contact Information:

Hours: 

Monday - Friday

7:30 am - 4:00 pm PT

 

Email Address:  

loanservicing@essexmortgage.com

 

Contact Number: 

888.892.0881

 

Payment Address:

ATTN: Cashiering

2100 SE 17th Street #112

Ocala, FL 34471

 

Qualified Written Requests (QWRs) are required to be submitted to the address listed below. When Essex Mortgage is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days.  We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

ATTN: Customer Care

2100 SE 17th Street #112

Ocala, FL 34471

CONTACT SERVICING

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