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ACCOUNT ACCESS
Log in to your Customer Portal for general information, tax forms, documents, payoff requests, statements or making payments.
MORTGAGE ASSISTANCE
If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More
FIRST MORTGAGE PORTAL SHORTCUTS
CUSTOMER PORTAL SHORTCUTS
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CONTACT INFORMATION
Mortgage Contact Information:
Hours:
Monday - Friday
9:00 am - 7:00 pm ET
Email Address:
CustomerCARE@EssexMortgage.com
Toll Free Number:
Customer Service: 888.892.0881
Payment Address:
ATTN: Cashiering
2100 SE 17th Street #112
Ocala, FL 34471
Insurance:
Upload Insurance Documents: ihaveinsurance.com/essexmortgage
Insurance Team: 833.811.3064
Insurance Dec Page Mortgagee Clause:
Essex Mortgage ISAOA / ATIMA
P.O. Box 391313
Solon, OH 44139-8313
Legal Overview:
Visit our legal overview page to learn more about our consumer protections.
CONTACT SERVICING
Fill out the form below to send a message directly to our Servicing Department via this site: